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Retail Specialist
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- Actively listens to patients and handle stressful situations with compassion and empathy always striving to meet patient needs.
- Maintains a clean, organized, and well-merchandised showroom that is free of clutter, dirt, dust, boxes, and packing materials.
- Answer questions about products and services, retail stores, general service line information and other information as necessary based on customer call needs.
- Complete insurance verification to determine patient’s eligibility, coverage, co-insurances, and deductibles.
- Navigate through multiple online EMR systems to obtain applicable documentation.
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