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Retail Operations Manager Lewisburg
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Full-time
- Directs and monitors store operations to drive revenue growth and ensures that monthly sales, payroll, and production budgets are met and that operating expenses do not exceed budget.
- Ensures the achievement of daily production goals for the retail store and that all merchandise has been checked by the management team against company quality standards prior to entering the sales floor.
- Oversees the rotation of merchandise and pull schedule by a trained member of the store team.
- Demonstrates and ensures excellent customer service and handles all customer/donor complaints fairly.
- Oversees the donation process and ensures that good customer service is maintained in order to drive increased donations.
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