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Retail Health Coordinator - Mount Laurel
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$28 an hour
Full-time
- The Care Delivery Retail Health Coordinator will act as a navigator and coordinator to proactively engage, assist, and promote initiatives relevant to heath care gaps.
- To support their efforts, colleagues will proactively communicate with members that has been identified by their health plan, minute clinic, virtual care to drive healthcare outcomes.
- The Care Coordinator is responsible to arrange and manage patient care as directed by the health care provider, provide self-care literature, arrange community support, and track and coordinate patient care utilization.
- The Care Coordinator tracks population disease management practices, commits to recognize and respect cultural diversity for all customers (internal and external), and communicates effectively with internal and external customers with respect of differences in cultures, values, beliefs, and ages, utilizing interpreters when needed.
- Experience in a call center or telephonic care management setting preferred
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