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Retail Customer Service Supervisor
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Full-time
- Retail Customer Service Supervisor About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets; we’re obsessed with our people too.
- Benefits that benefit you Paid weekly Flexible schedule Health benefits: medical, dental, vision 401k Tuition assistance Associate discounts and perks Paid time off for fulltime associates Career pathing Development opportunities The impact you’ll make PetSmart’s Customer Service Supervisor, or as we like to call it, ‘Customer Service Lead’, has shared responsibility for the oversight of the safety of people and pets, customer experience, and pet care operations within the store.
- This role also shares responsibility of store cleanliness, and associate engagement.
- Promotes and coordinates store events and marketing for Adoptions, Banfield/IVO Partnerships and Shot Clinics.
- Brand Integrity: Maintains store standards and leads a culture of empowerment by ensuring compliance to our policies and procedures (P&Ps) and code of ethics.
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