Asurion LLC

Retail Associate, Electronics Repair $3,000 Sign on Bonus. UBIF Technician, ubreakifix. Posting Title: Retail Associate, Electronics Repair. Learn and apply the details of the Connected Home product, how to gain an understanding of the customers technology, and how to offer and sell protection/tech support solutions to customers to meet their needs. Organize same-day pick-up inventory, including picking, packing, shipping, receiving, and handing off packages to delivery drivers in an accurate, efficient manner

retail associate

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**Retail Associate, Electronics Repair $3,000 Sign on Bonus**
UBIF Technician, ubreakifix
Posting Title: Retail Associate, Electronics Repair
For more than 25 years, Asurion has been a leader in innovation, not only in the tech solutions industry, but in creating a culture where employees feel valued.
We help people do more with their technology and stay connected on all their devices. We provide our customers with simple, helpful advice to get the most from their technology, assistance to fix any technology issues they have and protection of their devices to ensure they quickly get a replacement or repair if anything does go wrong.
What you will be doing:
Our team of UBIF Technician have great passion for technology and connecting customers to products that enhance their everyday lives through exceptional customer support and technical expertise. We sell solutions-based products and services by building authentic connections with customers that drive long-lasting relationships. The UBIF Technician will work inside a retail store, and be the face of Asurion, delivering award-winning, personalized customer experiences.
Essential Duties and Responsibilities:
Resolve customer issues by troubleshooting and repairing their electronic devices
Bring sales experience to consistently sell the Connected Home product and Serve, Solve, and Sell on every customer interaction
Learn and apply the details of the Connected Home product, how to gain an understanding of the customers technology, and how to offer and sell protection/tech support solutions to customers to meet their needs
Perform in your role and achieve your goals by performing in sales, providing excellent service and technical/repair support, and creating satisfied customers, in accordance with Asurions Core Values
Expand your knowledge of ubreakifixs products and culture
Deliver world class customer service
Demonstrate ubreakifixs Core Values in all interactions
Be responsible for inventory management
Organize same-day pick-up inventory, including picking, packing, shipping, receiving, and handing off packages to delivery drivers in an accurate, efficient manner
Work with cross-functional teams to deliver on programs/processes
Provide feedback on work instructions and improve process flow
Self-manage and set priorities while multi-tasking in a fast-paced environment
Heres what youll bring to the team:
A passion for solving problems and delivering solutions
A love for people and the devices that enrich their lives
One or more years of customer service/retail sales experience preferred
A willingness to learn and leverage sales resources provided by Asurion
Reliable and flexible when it comes to dealing with difficult situations
The ability to quickly adapt in an ever-changing environment
Motivated to meet and exceed evolving key performance objectives
Ability to work a flexible retail schedule
Six months experience with product service support or electronics troubleshooting
Knowledge of mobile devices and operating systems
High School diploma or equivalent preferred
Willing to undergo and pass a background check including Criminal and Drug Test
Strong oral and written communication skills
Strong teamwork and collaboration skills
Basic knowledge of Microsoft Office
This job operates in both a retail environment. This role routinely uses standard office equipment such as computers, phones, printers/scanners and packing<br/><br/>#J-18808-Ljbffr

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