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Restaurant Manager
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Full-time
- The Restaurant Manager (RM) is responsible for Employee Development, Operations Excellence, Sales Growth, Profit Growth, and our customer’s experience (Hospitality).
- The RM is the leader in the restaurant, acting as a coach and providing a restaurant environment that is focused on integrity,honesty, and pride.
- The Restaurant Manager provides resources, training, and development, and utilizes a systematic and principle-centered management approach to maximize restaurant-operating results, to fulfill the Mission & Promise.
- Displays caring and empathy for customers and follows correct steps when resolving complaints.
- Executes plans to improve customer satisfaction through regular utilization & communication of customer feedback program (SMG website), customer callbacks, and refining results to create improvement plans.
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