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Residential Concierge
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- The Concierge also develops and maintains positive relationships, making sure to address concerns or issues in a timely and professional manner.
- Provides concierge services to residents and visitors to include but not limited to dinner reservations, transportation services, housekeeping, room reservations, receive, store, and retrieve packages for residents.
- The concierge helps residents get timely resolution on housekeeping and maintenance issues.
- Ensures the safety and security of the community, by being aware and knowledgeable about who is entering and exiting the property; and ensures non-residents (e.g. guests, tradesmen, deliverymen or others) are approved by the resident or the management office.
- Performs security duties as assigned (Patrol property, write activity reports, call police or fire departments in cases of emergency)Provides administrative responsibilities, such as keeping records of resident vehicles, phone numbers, deliveries, frequent guests, preferences and local maintenance and service providers.
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