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Resident Service Specialist
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Full-time
- Position is located at Langley AFB Family Housing located in Hampton, VAA Brief OverviewThe Resident Services Specialist has the primary responsibility of providing assistance and coordinating all requests from the residents with the property management team.
- This includes but not limited to maintaining resident files, resident retention programs, receiving and following up with service requests, meeting with resident groups, and otherwise assisting the Community Director and Community Manager in ensuring compliance with all Hunt Military Communities policies and Government compliance requirements.
- Coordinates and assists with all requests from resident with the property management team by entering work orders into YARDI.Answers resident questions and assists with resolving concerns while providing highest level of customer service through courteous, professional, and prompt responses to all inquiries.
- Assist in inspecting the model and vacant homes to ensure they are ready for touring prospective clients as needed.
- Administers move in lease documents and home inspection with resident.
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