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Reservations Manager
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Full-time
- Overview Opportunity: Reservation (Call Center) Manager Oversee and respond to telephone, email and internet inquiries, and employ sales techniques in order to secure and process reservations for guest accommodations in accordance with established guest service and sustainability standards.
- Potential Career PathArea Director of Reservations –Revenue Management or Assistant General ManagerEssential Job FunctionsAnswer the telephone and greet prospective guests in a friendly manner and respond to callers' inquiries and requests.
- Assist in yield and revenue Management.
- Assign reservations based on guest preferences and availability; provide confirmation number.
- Answer questions regarding hotel facilities and services, airline partnerships, local attractions, directions, etc.
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