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Remote Insurance Counselor I, ROPS (Riverside - San Bernardino)
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Full-time
Remote
- 4041 North University Parkway, San Bernardino, California, 92407, United States of AmericaInsurance CounselorThis vital, patient-centered role provides education and guidance to DaVita patients about health insurance and the implications of different insurance options.
- The Insurance Counselor will help alleviate the stress that dialysis patients often experience in navigating complicated insurance options and employment decisions while also managing their healthcare needs.
- To be successful, the Insurance Counselor must have a passion for customer service and the ability to build trust and rapport with patients and teammates.
- The scope of the Insurance Counselor is primarily supporting patients who have existing commercial insurance coverage or who are uninsured.
- to ensure seamless patient supportWorks closely with supervisor/manager to meet objectives, deadlines, and reporting/measurement requirements as they pertain to patient education.
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