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Remote Customer Service Representative
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$15 - $20 an hour
Remote
- We are looking for Fully Remote Customer Service Representatives to support a Medical client in the US!
- Needs to be tech savvy: experience working with technology, computers, electronic medical records, etc.
- Post Discharge: This program makes phone outreaches to Medicare members who are discharged from the Emergency Department/Emergency Room (ED/ER).
- The Care Team will make outreaches to these members and offer a no-cost telephonic consultation with a Call Center Representative.
- Concerns that may be addressed may include, but are not limited to, issues surrounding the member's understanding of diagnoses, providing resources for hot meals, transportation, and local urgent care or Telehealth options, and making other recommendations for resources that may benefit their care, and discuss other follow-up needs.
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