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Registrar, Emergency Room
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- The Registrar schedules, greets, and registers the patients in a courteous and professional manner.
- The Registrar verifies insurance benefits, checks for authorization, pre-certification, physician order accuracy, and referral necessity.
- Obtains patients signatures for required forms and collects patient financial responsibility when required.
- Utilizes appropriate and professional verbal communication skills when conversing with patients and other internal and external customers on the telephone and in person to convey a high level of personal attention and promote customer satisfaction.
- Maintains up-to-date and accurate knowledge of insurance and managed care plans.
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