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Regional Home Health Quality & Patient Experience Coordinator
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- The Regional Home Health Quality and Patient Experience Coordinator reports to the Home Health Quality and Patient Experience Zone Manager and is responsible for facilitating overall agency quality improvement and outcome performance.
- Monitors internal quality chart review results and provides feedback on effective action plan development to improve results.
- Periodically performs inter-rater reliability audits on internal quality chart reviews performed by agency leaders.
- Assist agency leaders in obtaining initial competency in quality chart review process.
- Assist agency leaders with the root cause analysis and action plan development related to Sentinel Events and other identified patient safety risks.
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