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Regional Director of Facilities
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$180,000 - $210,000 a year
- This includes service delivery, customer relationship management, P&L ownership, QHSE and regulatory compliance, people and talent management, operations management, and business development.
- Monitor and improve Client satisfaction, at a minimum capturing NPS and CSAT data from across the Business Unit quarterly, monthly where possible.
- Provide leadership, guidance, coaching, and direct support, where required, to deliver business outcomes and drive high levels of employee engagement.
- Ensure all staff is appraised annually, and all managers are formally trained in the organizational appraisal process.
- Accountable for successful tender/bid development within the BU, including sales and operational resourcing, sign-offs, document and commercial reviews, and presentation/pitch standards.
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