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Quality Assurance Specialist
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- Job Description Job Description Title: Quality Assurance Specialist Division: HOPICSFLSA: Non-Exempt, Full time Supervisor: Quality Assurance ManagerPay Range or Rate: $20.00-25.00 per hour Revised: 8.28.
- 23 SummaryUnder the direction of the Quality Assurance Manager, the Quality Assurance Specialist is responsible for tracking, monitoring, and troubleshooting to ensure the ongoing quality assurance efforts for paper client files and the Homeless Management Information System (HMIS) within HOPICS.Essential Functions Assist with the developing of audit systems and procedures in accordance with contract terms and scopes of work.
- Work with the Quality Assurance Manager to develop a systematic process to monitor client files and HMIS data quality and integrity.
- Ensure files are maintained up-to-date and contain accurate documentation for service coordination/case management, housing placement, rental assistance, and any other service provided.
- Prepare monthly reports on contract compliance benchmarks, program fidelity and data standards.
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