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QC / QA Admin II (Remote And Temporary)
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Temporary
Remote
- Description & Requirements Maximus is currently looking for a Quality Assurance Analyst to join our team, to support the Federal Emergency Management Agency (FEMA).
- FEMA's mission is to help people before, during, and after disasters.
- In this project, we will support FEMA by taking calls and accepting applications from individuals and businesses for disaster assistance from the designated geographical area.
- This Quality Assurance Analyst position will be responsible for providing call monitoring and call performance feedback to the QA Supervisor with the goal of meeting program objectives and customer service level agreements within the FEMA project, which is the Federal Emergency Management Agency.
- The FEMA team strives to be available to help those in need requiring us to have flexibility.
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