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PT Customer Service Leader
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- Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.
- Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service.
- Ensure store office functions are completed accurately and on time using accounting packets; communicates all cash variances to the Assistant Customer Service Manager
- procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar
- Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an efficient manner
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