NYS Office of Information Technology Services

Under the direction of a Manager Information Technology Services 1 (Data Communications), SG-27, within the Chief Technology Office/Enterprise Network Services/Data Center Networks group, the Project Coordinator, SG-NS, will perform network design, implementation, troubleshooting, and technical support for hardware, software and connectivity in the NYS ITS voice and data networks, and remote locations, in support of client networking activities and ongoing mission-critical initiatives.. This includes SME for Data Center legacy consolidations.. This includes voice and data communications equipment such as cabling, firewalls, routers, switches, IPS devices, servers, VoIP (Voice over Internet Protocol) phones, WAP (Wireless Access Point) devices, etc., manufactured by Arista, Aruba, Cisco, Dell, Hewlett Packard, Juniper, Lenovo, Meraki, Palo Alto, etc.. ; perform analysis of packet captures, firewall logs and syslogs; understand data networking protocols including TCP/IP; OSI; OSPF; BGP; HTTP; SSL; DNS; TLS; WAP; and other Local Area Network/Wide Area Network (LAN/WAN) protocols.. Provide in-depth analysis on network data captures using monitoring tools such as Zenoss, Splunk, NfSen, Wireshark, etc.

subject matter expert

Minimum Qualifications Minimum Qualifications Five years of experience in network engineering. The following degrees may substitute for the general experience as indicated: <ul><li> Associate’s degree and four years of experience</li><li> Associate’s degree including 15 semester credit hours in computer science and three years of experience</li><li> Bachelor’s degree and three years of experience</li><li> Bachelor’s degree including 15 semester credit hours in computer science and two years of experience</li><li> Master’s degree in computer science or related field substitutes for an additional year of experience</li><li> Doctorate in computer science or related field substitutes for an additional year of experience </li></ul>Duties Description Under the direction of a Manager Information Technology Services 1 (Data Communications), SG-27, within the Chief Technology Office/Enterprise Network Services/Data Center Networks group, the Project Coordinator, SG-NS, will perform network design, implementation, troubleshooting, and technical support for hardware, software and connectivity in the NYS ITS voice and data networks, and remote locations, in support of client networking activities and ongoing mission-critical initiatives. Specific duties may include, but are not limited to, the following: <ul><li> Serve as subject matter expert (SME) on projects, technologies and core services associated with the position. This includes SME for Data Center legacy consolidations.</li><li> Supervise small/intermediate projects to include design, implementation and testing.</li><li> Support network equipment in the NYS data centers and remote locations. This includes voice and data communications equipment such as cabling, firewalls, routers, switches, IPS devices, servers, VoIP (Voice over Internet Protocol) phones, WAP (Wireless Access Point) devices, etc., manufactured by Arista, Aruba, Cisco, Dell, Hewlett Packard, Juniper, Lenovo, Meraki, Palo Alto, etc. Support includes designing, implementing, configuring, installing, monitoring, troubleshooting, performing code upgrades, migrating, relocating, removing equipment.</li><li> Troubleshoot carrier class network equipment, including end-to-end network connectivity using command line tools, e.g., PCAP, Wireshark, tcpdump etc.; perform analysis of packet captures, firewall logs and syslogs; understand data networking protocols including TCP/IP; OSI; OSPF; BGP; HTTP; SSL; DNS; TLS; WAP; and other Local Area Network/Wide Area Network (LAN/WAN) protocols.</li><li> Provide in-depth analysis on network data captures using monitoring tools such as Zenoss, Splunk, NfSen, Wireshark, etc.</li><li> Review agency network connectivity and access requirements.</li><li> Design, test, and implement a broad range of new network solutions, migrations and upgrades for ITS Enterprise and NYS Agency networks.</li><li> Perform evaluations on software/hardware intended to be added or updated within the ITS Enterprise infrastructure or at ITS remote sites to ensure network continuity/compatibility.</li><li> Support Local and Wide Area Network (LAN/WAN) environments which utilize advanced routing protocols including OSPF, IBGP, EBGP.</li><li> Use all available network tools to provide exceptional support/service to fulfill customer requirements.</li><li> Keep network documentation updated and accurate, such as Visio diagrams, operational procedures, training manuals, and network templates.</li><li> Perform the full range of supervisory responsibilities.</li><li> Working outside of normal business hours and on-call may be required due to the 24x7x365 nature of the systems supported by this team.</li><li> Occasional travel may be required. </li></ul>Additional Comments Background check and fingerprinting are required. We Offer a Comprehensive Benefits Plan, Which Includes <ul><li> Choice of several low and competitive health insurance plans</li><li> Dental & vision insurance at no additional cost</li><li> Membership in the NYS Retirement System</li><li> Deferred Compensation Investment Plan</li><li> Minimum of 13 vacation days per year</li><li> 13 sick days per year</li><li> 5 days of personal leave per year</li><li> 12 paid holidays per year</li><li> Tuition reimbursement</li><li> Training & development opportunities </li></ul>

START NEW SEARCH