Montgomery County Government

The position, reporting to the Assistant Director for Outreach & Programs, oversees the library's Marketing and Communications unit, handling brand management, external communications, graphic design, social media, video production, and internal c-suite communications.. MCPL encourages BIPOC (Black, Indigenous, and people of color), immigrants, women, LGBTQIA+, individuals with disabilities and veterans to apply.. Responsibilities include being the primary liaison for internal customers, representing the library with external stakeholders, and coordinating with the county public information officer.. Required experience includes excellent communication skills, marketing expertise, relationship building, internal communications coordination, creative media production, Adobe Creative Suite proficiency, overseeing digital and social media, advising on procurement, a passion for learning about library operations, and serving as the marketing liaison for the library's leadership team.. Experience with Adobe Creative Suite, Canva, and Video Production software.

program manager ii

Job Description CLOSING DATE: Open Until Filled Montgomery County Public Libraries Montgomery County Public Libraries (MCPL) is seeking a Marketing & Communications (MarComm) Program Manager II to be the organization's lead Marketer, Communicator, and Brand Ambassador. This role focuses on promoting library offerings, managing community marketing efforts, and ensuring equal opportunities for residents. The position, reporting to the Assistant Director for Outreach & Programs, oversees the library's Marketing and Communications unit, handling brand management, external communications, graphic design, social media, video production, and internal c-suite communications. About Montgomery County Library System MCPL has a vision of a world where knowledge allows diverse communities to prosper and grow. In order to support this vision, we create opportunities through meaningful connections by acting as the knowledge sharing center for over 1 million diverse customers. Approximately 500 engaged and passionate staff provide services in 21 library locations and in community engagement using direct outreach and virtual assistance. MCPL is an open, inviting, and vital gateway to the information, ideas and enrichment that strengthens our county. A diverse, highly qualified staff continually assesses community needs and interests to support, encourage and inspire our customers. MCPL believes in the right of all to learn and to grow. We value intellectual freedom, accountability, quality service, diversity, fairness, professional ethics, integrity of information and respect for our customers, our community, and ourselves. We are a learning organization that functions openly by exploring new ideas and using the collective talent, knowledge, and creativity of employees at all levels. The Montgomery County Library System is committed to the full inclusion of all qualified individuals. MCPL values diverse perspectives, lived experiences, and cultures. MCPL encourages BIPOC (Black, Indigenous, and people of color), immigrants, women, LGBTQIA+, individuals with disabilities and veterans to apply. As part of this commitment, MCPL provides reasonable accommodations for persons with disabilities to participate in the job application or interview process and/or to perform the essential functions of the position. Essential Duties/Major Responsibilities The MarComm Program Manager, reporting to the Assistant Director, leads proactive and reactive marketing efforts, integrating central office resources with industry best practices. This role counsels the Assistant Director and Director on marketing opportunities, initiatives, and crisis communication. Responsibilities include being the primary liaison for internal customers, representing the library with external stakeholders, and coordinating with the county public information officer. Successful candidates will demonstrate a commitment to diversity, build collaborative relationships, respond to community needs, adapt to change, communicate effectively, embrace technology, and be empathetic listeners. Required experience includes excellent communication skills, marketing expertise, relationship building, internal communications coordination, creative media production, Adobe Creative Suite proficiency, overseeing digital and social media, advising on procurement, a passion for learning about library operations, and serving as the marketing liaison for the library's leadership team. Supervisory responsibilities include leading the Marketing and Communications team. Additional Employment Information OHR reviews the minimum qualifications of all applicants, irrespective of whether the candidate has previously been found to have met the minimum requirements for the job or been temporarily promoted to the same position. This evaluation is based solely on the information contained in the application/resume submitted for this specific position/IRC. Montgomery County Government is an equal opportunity employer, committed to workforce diversity. Accordingly, as it relates to employment opportunities, the County will provide reasonable accommodations to applicants with disabilities, in accordance with the law. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the Office of Human Resources via email to OHR@montgomerycountymd.gov. Individual determinations on requests for reasonable accommodation will be made in accordance with all applicable laws. Montgomery County Government also provides hiring preference to certain categories of veterans and veterans/persons with a disability. For more information and to claim employment preference, please refer to the Careers webpage on Hiring Preference. All applicants will respond to a series of questions related to their education, relevant experience, knowledge, skills and abilities required to minimally perform the job. The applicant's responses in conjunction with their resume and all other information provided in the employment application process will be evaluated to determine the minimum qualifications and preferred criteria status. Based on the results, the highest qualified applicants will be placed on an Eligible List and may be considered for an interview. Employees meeting minimum qualifications who are the same grade will be placed on Eligible List as a "Lateral Transfer" candidate and may be considered for interview. If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume. Montgomery County Government is an equal opportunity employer, committed to workforce diversity. Accordingly, as it relates to employment opportunities, the County will provide reasonable accommodations to applicants with disabilities, in accordance with the law. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the Office of Human Resources via email to OHR@montgomerycountymd.gov . Individual determinations on requests for reasonable accommodation will be made in accordance with all applicable laws. Montgomery County Government also provides hiring preference to certain categories of veterans and veterans/persons with a disability. For more information and to claim employment preference, please refer to the Careers webpage on Hiring Preference . All applicants will respond to a series of questions related to their education, relevant experience, knowledge, skills and abilities required to minimally perform the job. The applicant's responses in conjunction with their resume and all other information provided in the employment application process will be evaluated to determine the minimum qualifications and preferred criteria status. Based on the results, the highest qualified applicants will be placed on an Eligible List and may be considered for an interview. Employees meeting minimum qualifications who are the same grade will be placed on Eligible List as a "Lateral Transfer" candidate and may be considered for interview. If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume. Montgomery County Ethics Law : Except as provided by law or regulation, the County's "Public Employees" (which does not include employees of the Sheriff's office) are subject to the County's ethics law including the requirements to obtain advanced approval of any outside employment and the prohibitions on certain outside employment. The outside employment requirements of the ethics law can be found at 19A-12 of the County Code . Additional information about outside employment can be obtained from the Ethics Commission website. Minimum Qualifications Minimum qualifications include a bachelor’s degree, five (5) years of professional experience, three (3) or more years supervisory experience, and experience in a Digital/Creative/MarCom Director or Manager role. The position involves a 40-hour workweek with a hybrid telework schedule, subject to change per county government needs. Preferred Criteria There are no preferred criteria . OHR will review all applicants for minimum qualifications. Applicants who meet minimum qualifications will be rated "Qualified," placed on the Eligible List, and may be considered for interview. Selection for interviews will be given to applicants with experience in the following: <ul><li> Leading diverse teams, coaching, and supervising personnel, including providing input to or creating performance evaluations and staff schedules. </li><li> Developing, conducting, and evaluating staff training, planning, and leading meetings. </li><li> Providing customer service and resolving complex customer service marketing issues in a library/museum/government or similar public facing setting; being in charge without a manager or supervisor. </li><li> Managing high-level Communications projects. </li><li> Developing and executing a Brand Platform, Marketing, or Strategic Communications plan. </li><li> Experience with Adobe Creative Suite, Canva, and Video Production software. </li><li> Knowledge of social media and online marketing best practices. </li><li> Development of MarComm Portfolios demonstrating mastery of Marketing and Communications for an organization. </li><li> Providing creative solutions impacting internal and external communications. </li><li> Experience with Public Relations and Presentations. </li><li> Editorial and writing proficiency in Associated or Chicago Press Style </li></ul>Notes Bilingual applicants are encouraged to apply. Additional pay may be available for bi-lingual languages other than English. In order to qualify for multilingual pay, applicants will be required to successfully pass a multilingual examination. Minimum Salary 73173 Maximum Salary 117424 Currency USD

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