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Program Advisor
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Full-time
- Program advisor provides financial screening program registration services for new and returning Lone Star Circle of Care (LSCC) patients/clients.
- Program advisor educates clients on the program registration process and eligibility for any programs the client is found qualified such as LSCC Sliding Fee Discount Schedule, Medicaid, CHIP, MAP, WILCO and other state or federal programs.
- Makes outbound calls as appropriate to perform program registration, case follow-up or to schedule additional program registrations.
- Collaborates with front office staff member to ensure program registration policy and procedures are followed and to ensure clear and effective communication to maintain patient flow through the program registration process.
- Completes all program registration documentation in a timely, accurate and professional manner.
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