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Production And Service Leader
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- Every time you toast your bread, charge your laptop, blow dry your hair, or wash your clothing you are using products that need to be tested to ensure their electrical safety.
- The primary focus will be on developing and measuring KPIs for the team of technicians and order fulfillment specialists (OFS), driving operational efficiencies, and ensuring that the operations team achieves the OTD, Sales, and Customer Happiness goals of the organization while meeting and exceeding customer expectations.
- Deploy technicians as needed to accomplish the On Time Delivery, Customer Happiness, and Sales goals of the company
- Ensure technicians follow the Standard Operating Procedures and Work Instructions as developed by the Electronics Testing Engineer and Quality and Metrology Engineer
- Collaborate with the Production and Inventory Control Specialist to ensure that the production schedule is met, and inventory control practices are followed.
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