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Product Support Specialist
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Full-time
- Position : Product Support SpecialistWorking Hours : 9am-5pm local time Monday - Friday, with one Saturday or Sunday shift.
- We are building teams that will pioneer the content generations space even further.
- ABOUT THE ROLEThe Product Support Specialist (PSS) is responsible for supporting clients’ technical needs and ensuring their successful onboarding and use of the software and all our integrations.
- Product Support Specialists are responsible for post-sales technical support for clients and assisting them in proactive and reactive ways.
- The PSS should help customers evaluate solution implementation, understand how to utilize it, integrate it into their existing systems, and successfully deploy and troubleshoot any issues with it.
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