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Product Support Specialist
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- Our work and focus on helping local businesses thrive has been recognized across the industry, including Forbes' Next Billion Dollar Startups, Forbes' Cloud 100, the Inc. 5000, and Fast Company's World's Most Innovative Companies.
- Our operating principles serve as a compass, guiding daily behavior and decision-making, and ensure we hire people who will thrive at Podium.
- Join our Product Support team as a Product Expert, providing technical support to our B2B customers.
- You are familiar with navigating and working with multiple support systems (ex: Salesforce, Twilio, Zendesk, Freshdesk, Service Cloud, ServiceNow, LiveAgent, Intercom, etc)
- Technical knowledge in phone systems, VoIP, and network connectivity is a plus
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