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Product Support Specialist
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Full-time
- Reporting to the Regional Field Service Manager, the primary responsibility of the Product Support Specialist is to provide technical product support activities including installation, repair, preventative maintenance, and software upgrades.
- Ensures the highest level of service to customers as the industry leader in intraoperative ultrasound systems.
- Installs and sets up intraoperative ultrasound equipment which includes systems and
- Performs recommended preventive maintenance, calibration, and certification according to manufacturer specifications.
- Provides phone support and troubleshooting assistance to customers according to service
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