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Product Support Representative inside
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- As a Product Support Representative (Inside), you will provide product, technical support, and training for company forklift trucks.
- Responsible for providing support for field service team members and providing product technical support to all customers of all company products.
- Must file weekly reports detailing activities to the manager of product support and warranty
- Review all high dollar warranty claims with warranty department
- Field inquires and inbound calls into the Service Call Center and delegate to the appropriate internal partners or field person
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