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Principal Customer Architect, Security
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Full-time
- Thousands of organizations worldwide, including Barclays, Cisco, eBay, Fairfax, ING, Goldman Sachs, Microsoft, The Mayo Clinic, NASA, The New York Times, Wikipedia, and Verizon, use Elastic to power mission-critical systems.
- As a Principal Customer Architect, you will be the Trusted Technical Advisor, working in tandem with the customer and complementary groups like Field and Services Teams to ensure that Elastic Cybersecurity solutions exceed customer's expectations.
- Your chief aim will be to ensure the customer derives significant value, eliminate technical frictions, and propel the uptake and application of Elastic Cybersecurity solutions, aiming to grow annual recurring revenue (ARR).
- Collaborate closely with the account team, including the Account Executive and the Solutions Architect (Pre-sales engineer), to provide ongoing technical coverage and support, while the account team focuses on identifying new deals.
- 5 years' experience in roles such as a Solutions Consultant, Technical Consultant, Software Engineer, System Administrator, or DevOps Engineer.
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