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Practice Assistant II
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- Obtains or reviews their demographics & fiscal information Collects Co-Pays, enters payments and closes batch at the end of the day Prepares necessary documentation for scheduled patient appointments Answers patient’s telephone calls, correctly processing information or answering questions or solving problems.
- Adheres to Joint Commission and Department of Public Health regulations as well hospital and Departmental policies, such as: Attendance, Co-Pay and Dress Code. Performs other duties and tasks as requested by supervisors to ensure the efficient overall performance of the facility, maintaining flexibility regarding the occasional need for the staff coverage in other areas of the facility.
- Addendum Job Title: BWH Practice Assistant II BR#: 0489 Department/ Unit/ Section: Endocrinology Reports to: Practice Manager Reviewed by: Practice Manager Date revised: 3.9.
- Practice Assistant II for Endocrinology Prior Authorizations for 221 Endocrine/CWMW. Triage non-clinical Patient Advice Messaging (ie: Scheduling issues, mailing/faxing orders, forward refill requests to the pharmacy team, etc
- Verifying that patient’s insurances are accepted at BWH.
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