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PM Guest Service Agent
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- The Study at University City is currently seeking a PM Guest Service Agent , to provide genuine hospitality and highest quality of service to our guests.
- Under the direction of the Guest Service Manager, the Guest Service Agent is responsible for the daily operation of the Front Desk and Living Room.
- Maintains room inventory of vacancies, reservations, and assignments.
- Courteously answer inquiries and accept reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue.
- Ensure total awareness of in-house VIP's.
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