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Phlebotomy & Customer Service Specialist Norlanco Outpatient Lab (Full Time / Day & Evening Shifts)
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Full-time
- POSITION SUMMARY: Provides complete and accurate patient scheduling, registration, insurance verification, ordering of tests and coordination of applicable screening, diagnostic, physician office and outpatient hospital services.
- This position requires clinical skills in the following functional areas: phlebotomy, EKG, holter monitors, point-of-care testing and specimen collection.
- LOCATION: Norlanco Outpatient Center-Elizabethtown, PAESSENTIAL FUNCTIONS: Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:PhlebotomyPerforms venipuncture and capillary specimen collection in an ambulatory setting.
- Validates patient identity, specimen integrity and maintains working knowledge of specimen requirements and all clinical protocolsDocuments all stages of specimen collection in required computer systems including investigating and processing orders, receiving specimens, canceling tests, running collection lists and producing and using reconciliation reports.
- RegistrationPerforms complete and accurate patient registration including but not limited to walk in, check-in, and/or scheduled appointments.
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