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Personal Banker
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- Manages the customer experience by identifying opportunities to improve the customer's financial wellbeing.
- Collaborates with ecosystem partners to grow customer's share of wallet.
- Acts as a PNC ambassador; positions PNC solutions to drive new revenue and customer loyalty.
- Leads by example in driving proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement, ultimately elevating client loyalty.
- Leverages ecosystem partnerships as well as community Centers of Influence to acquire, expand and retain relationships.
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