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Pega Omni Channel Data Insights Product Owner
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$142,320 - $213,480
Full-time
- ResponsibilitiesAs Omni-Channel Decision Engine (ODE) product owner, you will be responsible for leading and communicating the long-term strategic vision, roadmap, and evolution of ODE platform.
- We are seeking an experienced candidate who should be able to perform below behaviors in their day to day role:Drive omni-channel data insights, conducting deep dives to understand the factors impacting performance, and identifying opportunities for enhancing revenue generation and improving customer experience using Pega CDH and Adobe Analytics EAP data.
- Moreover, the role will evolve to include the goal of fully automating data insights, utilizing advanced analytics, machine learning, and artificial intelligence to generate actionable recommendations, thereby allowing our organization to make faster, more informed decisions and unlock untapped potential in our data.
- Client Obsession – Identify the right stakeholders to involve in decision making and get buy in from them to delivery solution and manage dependencies related to enabling Pega Customer Decision Hub (CDH) usage for ODE and Next Best Action.
- Tech Savvy – Always up to date with the latest use cases of ODE and Pega CDH (Customer Decision Hub) as well as share knowledge within the team.
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