Momentum for Health

6% additional pay for overnight (NOC) shift from 11 pm to 7 am. Monitor clients’ independent living skills; assess their stability; approve their daily and weekend passes; help clients with learning problem-solving, socialization, and coping skills.. Work from a strengths-based, harm-reduction, social rehabilitation model; (E). Work collaboratively with individuals identified as those with serious mental illness who meet the following criteria: histories of hospitalization, institutionalization, including with the criminal justice system, substance abuse, low engagement in medication treatment, and difficulty in participating in structured activities and living independently; (E). May have long-term patterns of homelessness and criminal justice involvement.

services specialist

**This is an on-call position non-benefitted. The primary need is for overnight shift coverage/night shift. 11pm-7am ** Pay rates for Union positions are set in the Collective Bargaining Agreement with SEIU Local 521. Each position has a total of six steps, Step 1 (entry level) through Step 6 (15 years of employment with the organization). Union staff are promoted from Step 1 to Step 2 upon their one-year anniversary. The current Step 1 rate for this position is $33.21/hr, and the current Step 6 rate for this position is $36.67/hr. <ul><li> In addition to our competitive salaries, we pay a shift differential for certain shifts in our 24-hour programs as follows: (Only 1 differential -whichever is highest will apply at a time).</li><li>6% additional pay for overnight (NOC) shift from 11 pm to 7 am</li><li>4.5% additional pay for evening shift from 5:30 pm to 10:59 pm</li><li>4.5% additional pay for weekend shifts from 12:01 am on Saturday thru 11:59pm on Sunday </li></ul>PRINCIPAL DUTIES AND RESPONSIBILITIES: <ul><li>Provide milieu and/or mental health, rehabilitation and case management services which assist and support clients in all areas of daily living to clients in residence.*</li><ul><li>Develop and/or implement individual service and treatment plans.</li><li>Facilitate psychiatric (“psych”) consultations and group sessions by attending psych meetings and taking notes and by scheduling clients for psychiatric consultations.</li><li>Provide medical follow-up assistance to clients in obtaining a primary care physician, coordinating care with medical doctors, and assisting with medical issues, schedules, and transportation.</li><li>Facilitate client insurance benefits to expedite treatment and payment to the Agency.</li><ul><li>Determine client coverage status and, if needed, eligibility for benefits; assist with the benefits application process or liaise with the appropriate existing insurance carrier, including government agencies and private carriers, to obtain the proper paperwork and for re-determination; help clients keep track of and maintain eligibility for outpatient services;</li><li>Provide benefits training to clients; help them choose prescription plans; provide benefits assistance to enable them to return to work;</li><li>Field questions from other staff members on benefits.</li></ul><li>Provide service to clients and clients’ families in linkage with professional and community resources.</li><ul><li>Coordinate care with other programs and contact case managers if clients show changes in behavior; refer clients to non-Momentum therapists, if appropriate;</li><li>Inform clients’ probation agents, conservators, and case managers of their admission;</li><li>Liaise/advocate for clients with outside agencies; help and educate clients with researching outside, independent living and making the most of community resources; liaise with representatives of those resources, such as property managers, on behalf of clients;</li><li>Facilitate clients’ live and telephone interviews for housing placement;</li><li>Work with clients’ families and educate them on mental health issues, facilitating the assistance process toward successful transitions.</li></ul><li>Interface directly with clients and provide counseling, particularly during times of conflict and crisis intervention.</li><ul><li>Monitor clients’ independent living skills; assess their stability; approve their daily and weekend passes; help clients with learning problem-solving, socialization, and coping skills.</li><li>When assessed as highly unstable, such as being a danger to self or others, write up 5150 holds (involuntary detentions) to determine the extent of the threat; de-escalate that threat;</li><li>Assist in budgeting and financial planning; address health and safety issues, how to respond to common emergencies, and medication education;</li><li>Encourage clients’ creativity, self-empowerment, and understanding their diagnosis and/or illness.</li></ul><li>Participate in management of team/program discretionary resources available to meet client needs.</li></ul><li>Complete the clinical records and other documentation, processes, and procedures that enable clients to receive these services in accordance with agency, payor and regulatory requirements, utilizing paper or computer technology.*</li><ul><li>Perform administrative admissions and/or discharge paperwork and procedures.</li><ul><li>Assess clients for admission, benefit status, and clinical appropriateness for admittance; coordinate admittance details; communicate with referral sources to complete admittance papers; complete the Admission Summary;</li><li>Work with clients to assess discharge options; arrange case conference for discharge; schedule appointments and interviews for discharge programs; complete the Discharge Summary.</li></ul><li>Enter and maintain up-to-date clinical documentation for each client.</li><ul><li>Update client files with case notes and treatment plans.</li></ul><li>Oversee the documentation and issuance of medications to clients.</li><ul><li>Check medications inventory on a regularly scheduled basis; fax prescriptions and follow up; transcribe psychiatrist medication orders onto daily medication sheets; complete monthly medication sheets; assist with and/or monitor medication issuances.</li></ul><li>Perform general office work, including electronic and telephonic communications and processing of timecards.</li></ul><li>Provide transportation in personal or agency vehicles, including, but not limited to, the transport of clients and or program supplies, for agency business.</li><li>Provide on-call and floor coverage; participate in after-hours rotation and shift exchange debriefings; provide appropriate consultation and back-up to support other staff in responding to client crises.*</li><li>Perform First Aid in emergency situations.* </li></ul>OTHER DUTIES AND RESPONSIBILITIES: <ul><li>Collect reports and data; send out the daily census report to Central Intake.</li><li>Audit and review documents and complete monthly medical record reviews.</li><li>Attend and participate in staff, program, agency and community meetings and training; conduct trainings, as needed.</li><li>Ensure compliance with applicable health and safety or other regulatory requirements.*</li><li>Ensure program facilities are clean and well kept. </li></ul>KNOWLEDGE, SKILL, AND ABILITIES REQUIRED: (E = Essential; D = Desired) <ul><li>High School diploma, GED, or equivalent education plus five years’ related experience; OR Associate’s degree plus three years’ related experience; OR Bachelor’s degree plus two years’ related experience; OR Master’s degree in a related field plus one year’s related experience. (E)</li><li>Additional full time work experience may include:</li><ul><li>Experience working in a human service setting; (E)</li><li>Two years previous experience in a residential mental health setting for positions in Crisis Residential Programs; (E)</li><li>Experience in a mental health setting or with emotionally disturbed individuals; (D)</li><li>Bachelor’s degree, MHRS qualifications, and/or a greater number of years of experience, in some cases (noted on all postings); (E)</li><li>Eligibility for MHRS certificate; (D)</li><li>Appropriate volunteer and internship experience and personal experience in the mental health system. (D)</li></ul><li>Demonstrated ability to:</li><ul><li>Work independently and in a small team environment; (E)</li><li>Engage and communicate effectively with others in both verbal and written English; (E)</li><li>Use second language skills for interpretation and translation verbally and in written form; (D) in some cases, bilingual ability in English and a targeted language may be required and will be noted as such on all postings; (E)</li><li>Monitor and support developmental growth and the recovery process; (E)</li><li>Manage multiple tasks and demands; (E)</li><li>Employ tact and diplomacy, exercise good judgment, and act calmly in emergency situations; (E)</li><li>Work from a strengths-based, harm-reduction, social rehabilitation model; (E)</li><li>Work effectively with persons differing in value systems, ethnicity, cultural backgrounds, language capabilities and disabilities; (E)</li><li>Work collaboratively with individuals identified as those with serious mental illness who meet the following criteria: histories of hospitalization, institutionalization, including with the criminal justice system, substance abuse, low engagement in medication treatment, and difficulty in participating in structured activities and living independently; (E)</li><li>Work with populations identified as high risk and/or considered under-represented in the County Mental Health system with multiple barriers; (E)</li><li>Exhibit exemplary customer service, compassion, and care in the execution of all duties and interactions. (E)</li></ul><li>Demonstrated ability to work with participants who:</li><ul><li>May also have histories of assaultive behavior; (E)</li><li>May have resided in long term care facilities for extended periods; (E)</li><li>May have patterns of service that relied almost exclusively on emergency and institutional care; (E)</li><li>May have cognitive difficulties and medical co-morbidities, are considered medically fragile; may also be developmentally disabled; (E)</li><li>May have long-term patterns of homelessness and criminal justice involvement. (E)</li></ul><li>Knowledge of:</li><ul><li>Clinical techniques for assessment, treatment, and rehabilitation of people with mental illness; problem resolution and conflict resolution techniques; (E)</li><li>Community resources, including those required to meet the non-mental health needs of the target population; (E)</li><li>Mental Health Services Act (MHSA) and Wellness Recovery Action Plan (WRAP). (D)</li></ul><li>First Aid Certification or successful completion of First Aid Certification within 30 days of hire. (E)</li><li>Meet government and/or regulatory standards for continuing education credits and recertification, including a minimum of 20 hours of directly related professional training. (E)</li><li>Proven typing speed of 30 net wpm (E); 40 net wpm (D); computer literacy; ability to use MS Office applications—Word; Excel; Outlook—and Windows-based databases at a basic level; (E) familiarity with UNIX-based databases. (D)</li><li>Special Requirements: Must be able to meet and receive a criminal records clearance, as required by Title XXII, other licensing regulations and Momentum practices. (E)</li><li>A valid California Driver License, with access to a reliable vehicle or for driving a company vehicle, current proof of auto liability insurance, and a clean DMV record. (E)</li><li>Physical requirements needed to perform the essential functions of this job, with or without accommodation:</li><ul><li>Standing, walking, grasping, finger flexion, moving/lifting/carrying objects up to 40 lbs., bending, stooping, crouching, kneeling, withstanding repetitive motion, and reaching repeatedly are required constantly (over 2/3 of the workday); (E)</li><li>Hearing and talking on telephone and in person is required occasionally (under 1/3 of workday); (E)</li><li>Balancing, climbing and crawling may be required occasionally; (E)</li><li>Physically able to assist clients and/or staff in the evacuation of program facilities in emergency situations. (E)</li></ul></ul>

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