Upvote
Downvote
PC Configuration And Installation Technicians
Share Job
- Suggest Revision
- Assists end-users with creating service requests (Cherwell) on desktop computers, and network-related problems or escalates to appropriate IT staff where necessary.
- Follow up on open service requests (Cherwell) previously assigned and make inquiries on the unacknowledged and incomplete tickets within the allowed time for each task.
- Knowledge of Cisco Unified Call Manager, Cisco Certified Enterprise, and NICE call recording.
- Knowledge of Microsoft Intune
- Lead and plan upgrades, software changes or implementations through SCCM
Active Job
Updated TodaySimilar Job
Relevance
Active