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Patient Services Team Lead
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Full-time
- The Patient Service Representative Team Lead (PSR TL) represents the face of our company to patients who come to Mako Medical, both as part of their health routine or for insights into life-defining health decisions.
- The PSR TL must ensure that the daily work of Patient Services Representatives is completed accurately and on time.
- The PSR TL is also responsible for providing the Supervisor or with Patient, Client, Field, Compliance, Training, Metrics and Administrative support as needed in the Patient Service Territory.
- The PSR TL must function as a backup to the Patient Services Supervisor and carry out duties and responsibilities in his/her absence or as applicable.
- This includes, but is not limited to: drug screens, blood samples, processing pathology and cytology samples.
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