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Patient Services Representative - West Nyack, NY
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- Opportunities with Optum in the Tri-State region (formerly CareMount Medical, ProHEALTH New York, Crystal Run Healthcare and Riverside Medical Group).
- Verifies insurance eligibility and coverage by phone, independent website, RTS, Phreesia or at time of service
- Determines balances due including past balance, co-payments, co-insurance and deductibles, referring to Patient Accounts as necessary; takes responsibility for collecting and posting payments from patients at time of service via checks, cash or credit card in compliance with Cash Control Policies and Procedures
- Provides After visit Summary in compliance with ACO guidelines
- Begins the check in process in EPM, Phreesia, and Siemens.
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