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Patient Services Representative II - General Surgery Clinic
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Full-time
- The person performing this role anticipates and acts on the needs of our customers to enhance the patient experience.
- Responsible for pre-registering and scheduling moderately complex procedures and coordinating multiple resources for patient services.
- May also perform duties for prior authorization, referrals (incoming/outgoing), good faith estimates, and/or payment collections.
- 1 - Engages patients throughout the registration process to create a welcoming and positive patient experience.
- 3 - Ensures all appropriate signatures are obtained and forms completed including and not limited to the following: MedicEare Secondary Payer Questionnaire, Advance Beneficiary Notice (ABN waiver), HIPAA Privacy Notice, AOB (Assignment of Benefits), Medicare Important Messages etc.
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