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Patient Services Representative
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Full-time
- We are looking for a Patient Services Representative (DME) for our Patient Services Department.
- The core responsibilities of a Patient Services Associate are answering inbound calls and making outbound follow-up calls while using empathy and soft skills.
- Deliver high-quality patient experience through inbound and outbound call resolution within established protocols and a first call resolution
- Full understanding of customer service, DME patient liability, and insurance follow-up concepts (ex.
- Billing A+, Collections, Managed Care, Medicare, Medicaid, and Commercial Practices)
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