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Patient Service Specialist
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Full-time
- Description: This position is to function as a member of the administration team and complete assigned daily front end tasks to ensure smooth day-today operations in the SMG physician practice.
- The Patient Service Specialist must maintain a professional, positive manner when talking with patients in-person, over the phone, or via email.
- Creates patient cases and documents telephone calls and messages into Athena or other EMR. Schedules patient appointments and appropriate testing for patients as requested.
- Follows scheduling notes and direct schedules patient visits in other SMG practices as advised.
- Follows up with providers on missing slips and creates claims in Athena.
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