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Patient Service Representative VI
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Full-time
- Additionally, responsible for obtaining accurate documentation of patient information, physician scheduling, endoscopy center scheduling, requests received via the Patient Portal, and for responding, resolving and/or escalating as required, to all patient related issues.
- Growth opportunity for senior level up to PSR VI position.
- Must have MA experience, and service both CSR and PSR calls as required
- Ensures all applicable procedures are scheduled in UNITED DIGESTIVE endoscopy suites; coordinates scheduling of procedures in hospital if necessary
- Handles requests for information or appointment received via the eCW Patient Portal or United Digestive Website in an efficient and timely manner
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