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Patient Service Representative Full Time Patient Service Center, Chevronright
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Full-time
- Patient Service Representative Job Details Job Location Patient Service Center - Atlanta, GA Position Type Full Time Travel Percentage As needed for business requirements.
- Additionally, responsible for obtaining accurate documentation of patient information, physician scheduling, endoscopy center scheduling, requests received via the Patient Portal, and for responding, resolving and/or escalating as required, to all patient related issues.
- Ensures all applicable procedures are scheduled in AGA endoscopy suites; coordinates scheduling of procedures in hospital if necessary
- Handles requests for information or appointment received via the eCW Patient Portal or AGA Website in an efficient and timely manner
- Abides by and promotes HIPAA compliance; maintains strictest confidentiality with regards to patient information
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