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Patient Service Representative
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- A successful Program Specialist will play a crucial role in ensuring the accuracy and efficiency of prescription processing.
- In such a critical role, Program Specialists must commit to excellent attendance and punctuality to ensure proper training and an excellent patient experience.
- Enter Rx information into the system, ensuring error-free and precise data input.
- Perform Benefit Verification (BV) and Prior Authorization (PA) initiation as required.
- Answer inbound calls from various stakeholders regarding prescription-related inquiries.
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