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Patient Relations Coordinator - And OR
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$45.43
- We're going beyond basic care to health programs integrated across the entire continuum of care.
- Responsible for researching and resolving written, phone and internet complaints and complex or multi-issue appeals submitted by consumers, health plans, media, teammates, government and other regulatory agencies as well as UHG.
- Comfort with escalation of critical safety, patient experience and risk events
- Represent executive management in external communications
- Build, manage and maintain effective relationships with applicable internal stakeholders (e.g., senior and business leadership, legal/regulatory staff, government affairs, media relations, security)
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