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Patient Registrar III - Rheumatology East
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- Overview Now hiring Patient Registrar III for our Rheumatology department The Registration Services Associate III acts as the Experience Ambassador and directs the exceptional experience for patients, families and visitors in Presbyterian Medical Group Clinics.
- Illustrate insurance contract requirement knowledge and use of tools to respond to provider network questionsThe Ambassador welcomes patients and visitors by facilitating registration, wayfinding, and concierge customer service.
- The Ambassador responds to all walk in inquiries; et.al; form or prescription pick-up, information regarding scope of practice, acquiring a PCP at the location, scheduling inquiries, release of information HIM requests, and message management as examples.
- Why Join Us:Full Time - Exempt: No Job is based:Presbyterian Hospital Work hours: 8am to 5pm M-TH, 8am to 4:pm Friday.
- Financial Accountabilities: Collects identified patient financial obligation amounts including residual balance if applicable Refers as appropriate to on site Financial Advocate, or for uninsured to the Financial Advocacy CenterFollows PMG cash handling policies and balances daily Message Management: Formulates complete and accurate telephone encounter messages and routes to the appropriate Epic in-basket pool to support operational aspects of patient care.
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