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Patient Care Navigator
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Full-time
- Harbor provides medical, behavioral health, dental, and support services to more than 34,000 patients in Boston, the South Shore, and Cape Cod. Harbor Health also operates two Programs for All-Inclusive Care for the Elderly in Mattapan and Brockton, providing comprehensive healthcare, transportation and social services for more than 450 frail elders who continue to live with dignity and independence in the community and a Woman, Infants and Children (WIC) Nutrition Program.
- To help further the mission of Harbor, we are looking for a talented Patient Care Navigator to join our Care Team at the Harbor Community Health Center - Hyannis
- The Patient Care Navigator (PCN) works with the patient’s primary care and behavioral health team to address the complex non-medical needs that can negatively affect a person’s health and well-being.
- Establishes good working relationships with patients’ primary care teams, the Behavioral Health team, MAT team, Client Services, Financial Counselors, Interpretive services, front desk staff, Referrals Department, Call Center, the WIC program, Food Pantry staff, and other clinical specialists so that all team members are empowered to refer to the PCN.
- Connects patients with concrete community resources, including food resources, subsidized childcare, housing, legal services, financial assistance, IEP’s with school systems and immigration services.
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