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Patient Care Coordinator
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$32.55 an hour
Full-time
- The Patient Care Coordinator is responsible for providing patient-oriented service in a clinical or front office setting; performs a variety of clerical and administrative duties related to the delivery of patient care, including greeting and checking in patients, answering phones, collecting patient co-pays and insurance payments, processing paperwork, and performing other front office duties as required in a fast-paced, customer-oriented clinical environment.
- Explain and talk to patients or caregivers about sensitive health care decisions such as advanced directives, physician's order for life sustaining treatment, and palliative care/hospice referrals
- Explain and ensure understanding of details related to patient care (e.g., home health care transition procedures
- Explain medical benefits/coverage specifics (e.g., procedures/amounts covered, denials of coverage, appeal rights)
- Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
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