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Panel Representative (Hybrid)
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- These resources will report directly into our Attorney Success Manager.
- We are growing quickly and have a bold vision for our future as we evolve our company to dream bigger, move faster, and use creativity and technology to build products people love.
- Panel Representatives are responsible for helping to manage our network of over 7,500 Participating Law Firms and 18,000 attorneys, to ensure that they provide the highest quality legal services to clients.
- Conducting training with Panel Attorneys regarding MLP’s policies and procedures for providing legal services to members and working with MLP, directing and managing their billing practices and claims handling, monitoring them for accuracy and compliance, and making corrections and providing retraining when necessary;
- Reviewing and evaluating coverage issues, including the review of legal and supporting documentation, when necessary, to assist PLFs in resolving any coverage issues, and escalating questions to Team Leads and Attorney Success Manager or Director of Panel Operations for assistance and guidance where necessary;
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