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Owner Service / Reservations Specialist
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- This position also enters rental reservations from online travel agencies, and maintains Marketing reservations.
- Specific Responsibilities: Core duties and responsibilities include the following: Enters and confirms reservations from Exchange companies: RCI, Interval International, Platinum Interchange.
- Maintains accuracy of Marketing reservations entered via automated download, adding required information to assure proper handling.
- Accurately enters reservations received from online travel agencies such as Agoda, Expedia, Booking.com. Provides highest level of customer service by responding to questions regarding contracts, rentals, maintenance fees, and how to work with Exchange companies to obtain optimum benefits of their ownership.
- Assures Owner information in the property management system is accurate and up to date.
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