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Outreach & Education Coordinator - SMP Program
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Full-time
- Program Summary: The Massachusetts Senior Medicare Patrol (SMP) Program is a statewide initiative that empowers seniors to prevent, protect, and report healthcare errors, fraud, and abuse.
- The SMP Program's mission is to reach and educate Medicare and Medicaid beneficiaries, family members, and caregivers on the importance of being engaged healthcare consumers and understanding their health benefits eligibility.
- Plan, design, and implement bi-annual multi-pronged media outreach and education campaign in collaboration with the MA SMP Program Director, MA SMP Program Volunteer Coordinator and SMP volunteer team members to reach and educate Medicare and Medicaid beneficiaries, family members and caregivers about the importance of reporting healthcare errors, fraud, and abuse, while potentially recruiting new volunteers.
- Coordinate MA SMP Program outreach and education efforts and events with the MA SMP Program Volunteer Coordinator to ensure appropriate volunteer matches for specific assignments while promoting volunteer gratification and satisfaction.
- Establish annual calendar for MA SMP educational events, community forums, health fairs, religious and cultural festivals, agricultural fairs, and other potential outreach opportunities to promote the dissemination of the MA SMP Program message.
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