Oak View Group

Under the supervision of the Director of Operations, this position manages and coordinates the day-to-day operations of the facility (arena, exhibition hall, and meeting rooms), including engineering, maintenance, set-up / changeovers, custodial, and grounds keeping.. Minimum of 3-5 years’ experience in an operations or event management position in an arena, convention center or public assembly facility with knowledge of setup, custodial and event coordination including progressive supervisory responsibility.. This includes HVAC, sound, lighting, fire protection, life safety, workplace safety, communications, video boards, etc.. Provide support and management oversite of the Operations department event set-up and tear-down, i.e., basketball floor, stage risers, chairs, tables, etc.. At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it.

operations manager

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Under the supervision of the Director of Operations, this position manages and coordinates the day-to-day operations of the facility (arena, exhibition hall, and meeting rooms), including engineering, maintenance, set-up / changeovers, custodial, and grounds keeping. Provides overall administrative planning, direction, and policies to operating managers and supervisors while maintaining the highest quality service program to ensure client satisfaction. Assists in the development and management of annual Operations Department budget. Provides overall department management assistance to the Director of Operations. This role will pay a salary of $50,000 to $58,000. For FT roles Benefits Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays) job expires 9/2/2024 The Donald L. Tucker Civic Center features a 12,500-seat arena, 34 luxury suites, 476 club seats, over 54,000 sq. ft. of meeting and exhibition space and an arena view restaurant, the Spotlight Grille. The arena is home to Florida State Men’s and Women’s basketball and is known for its electric atmosphere and fierce home court advantage. Not only a music and sports venue, the arena also is frequently used for trade shows, large catered functions, receptions, religious services, and classes. You can learn more about our venue at tuckerciviccenter.com. <ul><li>Bachelor's/Technical degree from an accredited college/university/school preferred.</li><li>Minimum of 3-5 years’ experience in an operations or event management position in an arena, convention center or public assembly facility with knowledge of setup, custodial and event coordination including progressive supervisory responsibility.</li><li>General knowledge of physical plant management</li><li>Ability to lead, supervisor, and direct work crew operations</li><li>Ability to work nights, weekends and holidays as required.</li><li>Knowledge of budget preparation and control.</li><li>Knowledge of OSHA requirements. </li><li>Self-motivated with excellent organizational skills</li><li>Strong verbal and written communication skills</li><li>Possession of or the ability to obtain a valid forklift license - Forklift Certification preferred (training provided, if needed) </li><li>Possession of or the ability to obtain a valid state driver’s license</li><li>Assists Director of Operations with the oversight of the daily operation and maintenance of the facility and all systems. This includes HVAC, sound, lighting, fire protection, life safety, workplace safety, communications, video boards, etc.</li><li>Schedules and oversees assistant operations manager, operations supervisors, maintenance technicians, building services supervisors, etc.</li><li>Provide support and management oversite of custodial services including daily cleaning, pre-event, event and post-event cleaning, day-to-day operations, and PM programs.</li><li>Oversee the administration of all part time staff Hire, train, evaluate, and motivate.</li><li>Provide support and management oversite of the Operations department event set-up and tear-down, i.e., basketball floor, stage risers, chairs, tables, etc.</li><li>Review payroll, track purchase orders, submit labor reports for event settlement. </li><li>Assists in negotiation and administration of contracts with outside vendors including pest control, scoreboard systems, seasonal landscaping, etc.</li><li>Participate in the development and administration of the Operations Department budget; Forecasting of future funds needed for staffing, equipment, materials, and supplies; monitor and approve expenditures.</li><li>Order supplies and materials for building supplies and maintenance within budget guidelines.</li><li>Acts as co-liaison with University, City and State Services for numerous facility related functions (city codes, fire safety codes, licenses, permits, etc.)</li><li>Responsible for Health & Safety compliance</li><li>Represents Operations Department in absence of Director of Operations</li><li>Other duties as assigned by Director of Operations </li></ul>At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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