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Operations Coordinator, Virtual Resettlement
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- POSITION SUMMARY:HIAS is embarking upon providing virtual resettlement services to clients in the Virtual Reception and Placement (VR&P) Program funded by the Bureau of Population, Refugees, and Migration (PRM).
- The Operations Coordinator will review and submit client period progress reports to the State Department at required intervals and will act as a liaison with third party vendors (Western Union, or another payment vendor, and communications software provider Zendesk).
- The Operations Coordinator, in close coordination with the case management team, will assist with the development of forms and materials for clients and U.S. ties, and have documents translated and stored in SharePoint for case managers to share with clients.
- Note, this is a temporary position that starts ASAP and ends December 31, 2024, with possible extension.
- Tracks refugee arrivals for payment processing and other administrative tasks.
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